Ability First Australia is a not-for-profit strategic alliance of 14 leading disability service providers operating across Australia. Their members employ more than 14,000 staff, and are responsible for around $1 billion worth of care and support services to over 92,000 people with disability, their families and carers.
The disability services sector is currently challenged with balancing organisational transition with daily operations in an evolving regulatory environment. Additional responsibilities have been placed on frontline leadership including change management, commercial acumen, business and financial management, sales and contract negotiation and quality and safeguarding. Yet Frontline Leaders (FLLs) are still tasked with their core responsibilities of supervision, mentoring and service delivery. Ability First Australia were successful in receiving funding for a project to build Frontline Leaders Capability in the disability sector, with the overall purpose of developing a pathway to attracting, retaining and growing a skilled NDIS workforce.