QuIHN: Implementation of ELMO HRIS

Healthcare & Non-Profit
Project Duration: 6 months
Services Provided: HRIS Implementation, Systems Integration, Training, and Support

Brisbane

QuIHN, a community-based health and welfare organisation, was facing significant challenges with their existing HR Information System (HRIS). The system was cumbersome, lacked scalability, and support was substandard, leading to inefficiencies in HR operations. The leadership team, led by the CEO, expressed frustration with the system’s limited functionality, and the HR team struggled to meet compliance and performance reporting requirements.

With a need for better system support, robust functionality, and scalability to manage their growing workforce, QuIHN sought a solution that would streamline HR processes and improve user experience. They turned to Harrisons for expert guidance.

Solution

Project Scope: Harrisons was engaged to:

Conduct an assessment of QuIHN’s HR technology needs.
Provide consultation on system alternatives.
Oversee the selection and implementation of a new HRIS that would support their strategic goals.

Steps Taken:

Out to Market: Harrisons led QuIHN through an extensive market review to find an HRIS that could meet their requirements. After a detailed comparison of vendors, ELMO was selected for its comprehensive HR functionality, user-friendly interface, and strong support network.
Project Planning: We worked closely with QuIHN’s leadership to define the implementation roadmap. This included detailed timelines, resource allocation, and milestones.
Implementation: The system integration process was carefully managed:
- Migrated all employee data from the old system to ELMO.
- Configured ELMO to meet QuIHN’s specific HR needs, including compliance, performance management, onboarding, and leave management.
- Provided training sessions for the HR team and managers to ensure smooth adoption and usability across the organisation.
Testing & Go-Live: We conducted comprehensive testing to ensure all functionalities were working as expected. The go-live process was executed without disruption to daily HR operations.

Testimonial

“Harrisons provided exceptional guidance and support throughout the entire process of upgrading our HRIS. From selecting the right system to seamlessly implementing ELMO, they ensured everything ran smoothly. Their expertise has streamlined our HR operations and enabled us to focus more on strategic initiatives. We are thrilled with the outcome and will definitely engage Harrisons for future projects.”

— Geoff Davey, CEO, QuIHN

OUTCOME

Improved Efficiency: QuIHN experienced immediate improvements in HR efficiency, with reduced time spent on manual processes such as payroll, performance appraisals, and leave management.
Enhanced Reporting & Compliance: ELMO’s robust reporting tools enabled QuIHN to generate real-time data for better decision-making and ensure compliance with industry standards.
User Satisfaction: The leadership team and broader team at QuIHN expressed significant satisfaction with the new system, noting its ease of use and the reduction in administrative burden.
Ongoing Support: Harrisons provided comprehensive post-implementation support, ensuring that QuIHN continues to maximise the benefits of ELMO.

Through the successful implementation of the ELMO HRIS, QuIHN has greatly enhanced its HR capabilities. With Harrisons’ expert support, the organisation is now equipped with the tools needed to manage its workforce more effectively, ensuring compliance and improving the overall employee experience.

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QuIHN: Implementation of ELMO HRIS