Carinbundi, a not-for-profit disability support provider based in Bundaberg, is committed to delivering high-quality services in a complex, high-intensity care environment. As part of their organisational growth and commitment to internal promotion, Carinbundi recognised a need to strengthen the leadership capability of their management team.
The organisation had promoted a number of team members into leadership roles but identified skill gaps in areas such as delegation, feedback, communication, and managing performance. These gaps were creating increased pressure on senior leadership, inconsistent team dynamics, and challenges in sustaining a positive workplace culture.