HR for
Community Services

HR Services for Community Service and Not for Profit Organisations

SUPPORTING SAFER WORKPLACES. STRONGER ORGANISATIONS.

Relationships Australia Queensland

Relationships Australia Queensland identified a need to restructure the organisation to meet current and future organisational needs.

Queensland Positive People

Queensland Positive People is a not-for-profit, peer-based advocacy and service organisation that provides…

Mercy Community Services

Mercy Community’s 700 staff support more than 4,000 people in Queensland, providing innovative and responsive services in the areas…

Helping community-focused organisations build safe, compliant and high-performing workplaces.

Community service organisations face unique workforce challenges, including funding pressures, workforce shortages, employee wellbeing concerns and increasing governance requirements. Harrisons provides practical HR solutions tailored to the community services sector. 

Jabiru

Why Community Organisations Choose Harrisons

Common Workforce Challenges in Community Services

Relationships Australia Queensland

Our HR Services for Community Services Organisations:

ORGANISATIONAL RESTRUCTURES

Workforce Reviews | Organisational Redesign | Change Management | Consultation Requirements | Redundancy Processes | Communication Planning

WORKPLACE MEDIATION

Relationship Breakdowns | Team Conflict | Communication Issues | Early Intervention Strategies | Restoring Productive Working Relationships

WORKPLACE INVESTIGATIONS

Bullying Complaints | Misconduct Allegations | Grievance Investigations | Independent Investigations | Procedural Fairness | Clear Findings and Recommendations

PSYCHOSOCIAL RISK MANAGEMENT

Psychosocial Hazard Assessments | Risk Management Frameworks | WHS Compliance Support | Leadership Capability Development | Prevention Strategies | Workplace Wellbeing Initiatives

HR ADVISORY SERVICES

Employee Relations Support | Performance Management | Policy Development | Leadership Coaching | Workforce Planning | Governance Support

Claire Harrison, Founder and Managing Director
MEET YOUR PRINCIPAL CONSULTANT

CLAIRE HARRISON

Founder and Managing Director

Claire personally leads Harrisons’ work with not-for-profit and community services organisations. She has held a Non-Executive Board Director roles with a large NFP and community organisations, and has advised numerous community sector boards and CEOs on HR strategy, risk, and large-scale organisational restructures — across organisations both large and small. She understands the realities of the sector: the pressures of government funding, fundraising and philanthropy, the complexity of the SCHADS Award, and the constant challenge of delivering so much on a shoestring. 

Claire brings over 20 years of senior HR experience, including HR Director roles in multinational organisations such as BHP, and ABC Learning and Redland City Council. A Certified Practising Fellow of the Australian Human Resources Institute (FCPHR) and AHRI Queensland State Councillor, she holds tertiary qualifications in accounting, management and law, a Diploma in Workplace Health and Safety, and has completed Executive Education at Columbia Business School. She is a Mental Health First Aider and author of two books on HR leadership and consulting. 

Harrisons has supported community organisations across the full spectrum — from small compliance projects to fully outsourced HR, through to large and complex employee relations and change initiatives. That range, combined with Claire’s board-level governance perspective and genuine commitment to workplace wellbeing, makes Harrisons a trusted partner for CEOs, boards and management committees, and P&C leaders balancing mission, funding and workforce demands.

Mercy Community Services

Why Partner With Harrisons?

Community Services Success Stories

Real stories. Practical insights.

Ability First Australia

Ability First Australia

Ability First Australia is a not-for-profit strategic alliance of 14 leading disability service providers operating across Australia.

QuIHN

QuIHN, a community-based health and welfare organisation, was facing significant challenges with their existing HR Information System (HRIS).

Jabiru

Jabiru Community Services (Jabiru) is a local, social for purpose, not-for-profit organisation with over 35 years of history in Queensland.

Supporting the People Who Support Communities

Partner with experienced HR professionals who understand the unique challenges faced by community service and not-for-profit organisations. 

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