Shadow AI in the Workplace: How Australian Employers Can Manage the Governance, Privacy and Employment Risks
Shadow AI is the use of artificial intelligence tools by employees for work — without the employer’s knowledge, approval or oversight, usually through public generative AI chatbots opened straight from a browser. The answer is not a blanket ban, which simply drives use underground. The answer is governance: a clear AI acceptable-use policy, staff training, clear data rules, human