A Queensland council paid $2.35 million to a former employee last year. Not for a physical injury. For a psychiatric injury caused by a fabricated email that a third party wrote in her name — and which the council failed to publicly correct. That figure is the point of this article. Employers have adjusted to the idea that psychological injury generates
What’s the real issue? Having a psychosocial health and safety policy is not the same as managing psychosocial risk and regulators increasingly treat the gap as a breach. The most common mistake we see is treating this as an HR document rather than a WHS obligation owned by senior leadership exactly the “Band-Aid solution” the Model Code of Practice warns against. A
Managing Psychosocial Risks in the Workplace: Why a Policy Alone Won’t Protect You Read More »
When a worker is killed or seriously injured at work, the first 48 hours shape everything that follows — your legal exposure, your standing with the WHS regulator, the wellbeing of your people, and your ability to defend any future prosecution. The best predictor of a good response is having an incident-response plan ready before anything happens.
The First 48 Hours After a Serious Workplace Incident: An Employer’s Response Plan Read More »
A well-run workplace investigation is one of the strongest risk-management tools an Australian employer has. Done properly, it gives you a defensible basis to act on misconduct. Done poorly, the investigation itself becomes the liability — often costing more than the original complaint. The difference comes down to process: right scope, procedural fairness, privilege considered early, and
The biggest shift in Australian sexual harassment law is not a new penalty or complaint form. It is a change in who must act, and when. Under the Sex Discrimination Act 1984 (Cth), employers now carry a positive duty — a proactive, ongoing obligation to take reasonable and proportionate measures to eliminate sexual harassment, sex discrimination, sex-based harassment, hostile work environments and victimisation, so far as possible.
The Positive Duty Explained: How Australian Employers Prevent Sexual Harassment at Work Read More »
Performance-manage an underperformer, restructure a team or investigate a bullying complaint, and you are no longer working within employment law alone. That decision now sits inside your work health and safety duty — and a process that is perfectly lawful under the Fair Work Act can still expose you under WHS legislation. The answer is not to
The Fair Work Commission has overhauled how general protections claims are run, and the shift favours prepared employers. Representation is decided “on the papers” before conference; out-of-time applications are triaged before you are served; conciliation is a fast 60-minute, resolution-only session; and a new Early Dispute Resolution (EDR) pilot tests informal settlement calls soon after lodgement. The reforms reward preparation
I want to start with a number. 28.5%. That is the proportion of Australians who have experienced child sexual abuse, according to the 2023 Australian Child Maltreatment Study. Of those, approximately 75% experienced it more than once. These are not rare events. This is not a problem confined to certain families or certain communities. This
Queensland’s Child Safe Laws: Everything Employers Need to Know Read More »
I’ve had the same conversation twice this week. Once with a childcare client — a capable, committed team doing genuinely good work with children every day. And again at the Local Government People & Safety Conference, standing in a room full of HR professionals and people managers from councils across Queensland. In both conversations, the
Is Your Organisation Child Safe? Read More »
Recent Fair Work Ombudsman (FWO) enforcement action highlights a clear and growing risk for employers: underpayments and poor record keeping in Australia remain some of the most common — and costly — compliance failures. Across multiple Federal Court outcomes in December 2025, businesses were penalised for breaches involving wages, payslips, and employment records. These cases